We are currently looking for a permanent, full time dedicated and experienced Service Manager, based at our client’s Orillia store location. In this role you will be responsible for receiving and servicing dispatch calls, as well as administrative tasks within our Service department.
Are you passionate about cars and have a knack for leadership? We are looking for you!
RESPONSIBILITIES:
Receive incoming commercial service calls and in shop service requests
Schedule and dispatch road service calls and in shop work
Creating open orders and invoices in the company system
Assisting in all clerical aspects relevant to the service department: i.e. accurate completion of RSR, purchase order requests,
When required be able to resolve afterhours service related issues
Able to come in afterhours to relieve product for commercial service calls
Minimum amount of outside sales and P&D (Pick Up and Delivery)
QUALIFICATIONS:
Good computer skills i.e. Microsoft office
Excellent interpersonal skills
Fluent in English language (reading & writing)
Trucking experience and a dispatching background is an asset
Ability to prioritize, multitask and work under pressure
Minimum 1-year experience in a customer service-oriented role
Must be able to manage time efficiently and be punctual
Team player
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.